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Refund and Returns Policy

Last updated: 15/07/2024

At PROSERVE SOLUTIONS ELITE LTD, we strive to provide high-quality SEO and advertising services to our clients. If you are not entirely satisfied with your purchase, we are here to help. Please read our Refund and Returns Policy carefully to understand your rights and how to proceed in case of any issues.

Refund Policy

Services

  1. Eligibility for Refunds
    • To be eligible for a refund, you must request it within 14 days of the service purchase date.
    • Refunds are only available for unused services. If the service has already been initiated or completed, a refund will not be granted.
  2. How to Request a Refund
    • To request a refund, please contact us at admin@proservesolutionseliteltd.site with your order details and reason for the refund request.
    • Once we receive your request, we will review it and notify you of the approval or rejection of your refund within 7 business days.
  3. Processing Refunds
    • If your refund is approved, we will initiate a refund to your original method of payment.
    • The refund will be processed within 14 business days. The time it takes for the refund to appear in your account may vary depending on your payment provider.

Returns Policy

Digital Products

Due to the nature of digital products, all sales are final, and returns are not accepted once the product has been delivered. If you experience any issues with your digital product, please contact us at admin@proservesolutionseliteltd.site, and we will work with you to resolve the issue.

Physical Products

At this time, PROSERVE SOLUTIONS ELITE LTD does not offer physical products. This section will be updated if we start offering physical products in the future.

Contact Us

If you have any questions about our Refund and Returns Policy, please contact us: